Oops! Major technical difficulties at Universal Orlando's 25th anniversary celebration

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Tink
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Joined: Tue Jun 02, 2015 3:11 pm

Oops! Major technical difficulties at Universal Orlando's 25th anniversary celebration

Postby Tink » Sun Jun 07, 2015 3:30 pm

Universal's payment and ticketing systems were experiencing "technical difficulties" causing long lines of upset attendees. Major "oops!" on the big anniversary day...

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Universal Orlando Resort's 25th-anniversary celebration Sunday was apparently more of a throwback to opening day than planned.
The resort was being hit "technical difficulties," as a guest-services representative described it, though numerous postings on social media indicated that phone and credit-card systems appeared to be down for a time in both theme parks and at the parking garages.

Twitter user @Patrick_Cory tweeted at 12:43 p.m., "Credit card terminals are down at Universal's toll plazas. Expect delays or use valet if heading to the park."

Later, the account tweeted, "No wifi. No credit cards. No printing e-tickets or express. Happy birthday Universal! Opening day woes!"
Other accounts said that turnstiles and registers were also affected in both parks, leading to a cash-only policy at several locations.

The account for shopping service Hedgehog's Corner tweeted at 2:30 p.m. that "Credit card machines are working now, but very slow. Long lines in restaurants."

Universal media-relations spokespeople could not be reached for comment.
The situation recalled Universal Studios Florida's opening day of June 7, 1990, when there were technical problems with several original rides, including Kongfrontation and Jaws.

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